/* ========== 联系页 · 页面基底 ========== */
.page-contact {
  --contact-soft: rgba(255, 107, 53, 0.12);
  --contact-silver-soft: rgba(192, 192, 192, 0.18);
  --contact-navy-deep: #081629;
  background: var(--color-navy);
  color: var(--color-white);
  overflow-x: hidden;
}

.page-contact img {
  max-width: 100%;
  height: auto;
}

/* ========== 首屏 ========== */
.contact-hero {
  position: relative;
  background: linear-gradient(135deg, var(--contact-navy-deep) 0%, var(--color-blue) 58%, var(--color-navy) 100%);
  min-height: 560px;
  overflow: hidden;
}

.contact-hero::after {
  content: "";
  position: absolute;
  right: -3%;
  top: 0;
  width: 4px;
  height: 100%;
  background: var(--color-orange);
  z-index: 1;
  pointer-events: none;
}

.contact-hero-inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 36px;
  align-items: end;
  position: relative;
  z-index: 2;
}

.contact-hero .breadcrumbs {
  margin-bottom: 32px;
}

.contact-hero h1 {
  margin: 0 0 20px;
  font-size: var(--fs-hero);
  font-weight: 900;
  line-height: 1.08;
  color: var(--color-white);
}

.contact-hero-accent {
  color: var(--color-orange);
}

.contact-hero-lead {
  max-width: 34em;
  margin: 0;
  font-size: var(--fs-body-lg);
  line-height: 1.75;
  color: rgba(255, 255, 255, 0.82);
}

.contact-hero-right {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 12px;
  padding: 28px 24px;
  background: rgba(19, 46, 74, 0.72);
  border: 1px solid var(--color-line);
}

.contact-hero-right::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 4px;
  background: var(--color-orange);
}

.contact-hero-right p {
  margin: 8px 0 0;
  font-size: var(--fs-small);
  line-height: 1.7;
  color: var(--color-silver);
}

.contact-hero-line {
  width: 56px;
  height: 1px;
  background: var(--color-line-light);
}

/* ========== 人工服务区块 ========== */
.contact-split {
  border-top: 1px solid var(--color-line);
  padding-top: 24px;
}

.contact-split-head {
  margin-bottom: 40px;
}

.contact-split-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
  align-items: start;
}

.contact-channels {
  display: flex;
  flex-direction: column;
}

.contact-channel-list {
  list-style: none;
  margin: 0 0 24px;
  padding: 0;
  display: grid;
  gap: 16px;
}

.contact-channel-card {
  display: flex;
  gap: 16px;
  align-items: flex-start;
  padding: 22px 20px;
  background: var(--color-blue);
  border: 1px solid var(--color-line);
  border-left: 4px solid var(--color-orange);
  transition: transform var(--transition-fast), border-color var(--transition-fast), background var(--transition-fast);
}

.contact-channel-card:hover {
  border-color: var(--color-silver);
  transform: translateX(4px);
}

.contact-channel-icon {
  flex: none;
  width: 48px;
  height: 48px;
  display: grid;
  place-items: center;
  background: var(--contact-soft);
  color: var(--color-orange);
}

.contact-channel-icon svg {
  width: 24px;
  height: 24px;
}

.contact-channel-body {
  min-width: 0;
}

.contact-channel-label {
  display: block;
  font-size: var(--fs-small);
  letter-spacing: 0.14em;
  color: var(--color-silver);
  margin-bottom: 6px;
}

.contact-channel-value {
  display: inline-block;
  font-family: var(--font-data);
  font-size: clamp(1.1rem, 2.2vw, 1.5rem);
  line-height: 1.4;
  color: var(--color-white);
  text-decoration: none;
  word-break: break-all;
}

a.contact-channel-value:hover {
  color: var(--color-orange);
}

.contact-channel-value-text {
  word-break: break-word;
}

.contact-channel-meta {
  display: block;
  margin-top: 8px;
  font-size: var(--fs-small);
  line-height: 1.5;
  color: rgba(255, 255, 255, 0.66);
}

.contact-channel-figure {
  margin: 0;
  border: 1px solid var(--color-line);
  background: var(--color-blue);
}

.contact-channel-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.contact-channel-caption {
  padding: 12px 16px;
  font-family: var(--font-data);
  font-size: var(--fs-small);
  color: var(--color-silver);
  line-height: 1.5;
}

/* ========== 服务时效抽象地图 ========== */
.contact-map-panel {
  border: 1px solid var(--color-line);
  background: var(--color-blue);
  display: flex;
  flex-direction: column;
}

.contact-map-head {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  padding: 20px 24px;
  border-bottom: 1px solid var(--color-line);
}

.contact-map-title {
  margin: 0;
  font-size: var(--fs-subtitle);
  font-weight: 800;
  color: var(--color-white);
}

.contact-map-desc {
  margin: 0 0 0 auto;
  font-size: var(--fs-small);
  color: var(--color-silver);
}

.contact-map-canvas {
  position: relative;
  overflow: hidden;
  flex: 1;
  min-height: 380px;
  isolation: isolate;
}

.contact-map-bg {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.4;
}

.contact-map-grid {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  color: var(--color-line);
  z-index: 1;
}

.contact-map-canvas::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(200deg, rgba(11, 31, 59, 0.15), rgba(11, 31, 59, 0.75) 82%);
  z-index: 2;
  pointer-events: none;
}

.contact-map-marker {
  position: absolute;
  z-index: 3;
  display: flex;
  align-items: center;
  cursor: default;
}

.contact-map-marker-hot {
  left: 62%;
  top: 20%;
}

.contact-map-marker-mail {
  left: 18%;
  top: 54%;
}

.contact-map-marker-live {
  left: 72%;
  top: 74%;
}

.contact-map-dot {
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--color-orange);
  border: 3px solid var(--color-white);
  box-shadow: 0 0 0 4px rgba(255, 107, 53, 0.35);
  transition: transform var(--transition-fast);
}

.contact-map-marker:hover .contact-map-dot,
.contact-map-marker:focus .contact-map-dot {
  transform: scale(1.2);
}

.contact-map-marker-mail .contact-map-dot {
  background: var(--color-silver);
  box-shadow: 0 0 0 4px rgba(192, 192, 192, 0.35);
}

.contact-map-marker-live .contact-map-dot {
  background: var(--color-green);
  box-shadow: 0 0 0 4px rgba(74, 207, 122, 0.35);
}

.contact-map-pop {
  position: absolute;
  left: calc(100% + 12px);
  bottom: calc(100% - 4px);
  z-index: 4;
  background: var(--color-cream);
  color: var(--color-dark);
  font-family: var(--font-data);
  font-size: var(--fs-small);
  line-height: 1.4;
  white-space: nowrap;
  padding: 8px 12px;
  border-left: 3px solid var(--color-orange);
  opacity: 0;
  visibility: hidden;
  transform: translateY(6px);
  transition: opacity var(--transition-fast), transform var(--transition-fast), visibility var(--transition-fast);
  pointer-events: none;
}

.contact-map-marker-mail .contact-map-pop {
  border-left-color: var(--color-silver);
}

.contact-map-marker-live .contact-map-pop {
  left: auto;
  right: calc(100% + 12px);
  border-left-color: var(--color-green);
}

.contact-map-marker:hover .contact-map-pop,
.contact-map-marker:focus .contact-map-pop,
.contact-map-marker:focus-within .contact-map-pop {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}

.contact-map-marker:focus-visible {
  outline: 2px solid var(--color-orange);
  outline-offset: 4px;
}

/* ========== 邮件支持 ========== */
.contact-support {
  position: relative;
}

.contact-support-card {
  position: relative;
  display: grid;
  grid-template-columns: 1fr;
  gap: 36px;
  padding: 48px 28px;
  background: var(--color-cream);
  color: var(--color-dark);
  overflow: hidden;
  box-shadow: var(--shadow-2);
}

.contact-support-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 6px;
  background: linear-gradient(90deg, var(--color-orange) 0%, var(--color-orange) 34%, var(--color-silver) 34%, var(--color-silver) 100%);
}

.contact-support-copy .section-title,
.contact-support-copy .section-desc {
  color: var(--color-dark);
}

.contact-support-copy .btn-primary {
  display: inline-flex;
  align-items: center;
  margin-top: 24px;
}

.contact-support-timeline {
  align-self: end;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.contact-timeline-labels {
  display: flex;
  justify-content: space-between;
  font-family: var(--font-data);
  font-size: var(--fs-small);
  color: var(--color-dark);
  opacity: 0.75;
}

.contact-timeline-track {
  position: relative;
  height: 10px;
  background: rgba(19, 46, 74, 0.14);
}

.contact-timeline-fill {
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 0;
  background: linear-gradient(90deg, var(--color-orange) 0%, var(--color-orange) 72%, var(--color-silver) 100%);
  transition: width 0.9s var(--transition-slow);
}

.contact-timeline-track.is-revealed .contact-timeline-fill {
  width: 100%;
}

.contact-timeline-dot {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--color-cream);
  border: 3px solid var(--color-orange);
}

.contact-timeline-dot-start {
  left: 0;
}

.contact-timeline-dot-end {
  right: 0;
  border-color: var(--color-silver);
}

.contact-timeline-note {
  margin: 4px 0 0;
  font-size: var(--fs-small);
  line-height: 1.7;
  color: var(--color-dark);
  opacity: 0.75;
}

.contact-route-note {
  margin-top: 24px;
  padding: 18px 20px;
  background: rgba(19, 46, 74, 0.6);
  border-left: 4px solid var(--color-silver);
}

.contact-route-note p {
  margin: 0;
  font-size: var(--fs-small);
  line-height: 1.9;
  color: var(--color-silver);
}

.contact-route-note strong {
  color: var(--color-white);
}

/* ========== 更多帮助入口 ========== */
.contact-guide-head {
  margin-bottom: 40px;
}

.contact-guide-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.contact-guide-card {
  position: relative;
  padding: 28px 24px;
  background: var(--color-blue);
  border: 1px solid var(--color-line);
  transition: border-color var(--transition-fast), transform var(--transition-fast), background var(--transition-fast);
}

.contact-guide-card:hover {
  border-color: var(--color-silver);
  transform: translateY(-3px);
}

.contact-guide-index {
  font-family: var(--font-data);
  font-size: var(--fs-data);
  color: var(--color-orange);
}

.contact-guide-title {
  margin: 14px 0 8px;
  font-size: 1.125rem;
  font-weight: 800;
  color: var(--color-white);
}

.contact-guide-desc {
  margin: 0 0 20px;
  font-size: var(--fs-body);
  line-height: 1.7;
  color: rgba(255, 255, 255, 0.72);
}

.contact-guide-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.contact-guide-link:hover {
  color: var(--color-orange);
}

/* ========== 桌面布局 ========== */
@media (min-width: 960px) {
  .contact-hero-inner {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.75fr);
    gap: 64px;
    align-items: end;
  }

  .contact-hero-right {
    padding: 32px 28px;
  }

  .contact-split-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    gap: 64px;
    align-items: start;
  }

  .contact-map-canvas {
    min-height: 560px;
  }

  .contact-support-card {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: 64px;
    padding: 56px 64px;
  }

  .contact-guide-grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
  }
}

/* ========== 动效缩减 ========== */
@media (prefers-reduced-motion: reduce) {
  .page-contact .contact-channel-card,
  .page-contact .contact-map-pop,
  .page-contact .contact-map-dot,
  .page-contact .contact-timeline-fill,
  .page-contact .contact-guide-card {
    transition: none !important;
    transform: none !important;
  }
}